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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER
1. The Seller
The seller is Pentimento Ltd (trading as Brown Skin Books), PO Box
57421
, London E5 0ZD, United Kingdom .
2. Pentimento Ltd (trading as Brown Skin Books) reserves the right
to change these Terms and Conditions at any time by posting changes
online. Your continued use of this site after changes are posted
means that you accept this agreement as modified by the posted changes.
3. Payment
We accept all major credit
and debit cards, cheque, postal orders or international money orders
made out to Pentimento Ltd. Pentimento Ltd is the retailer name
that will appear on your card statements.
4. Security
You can be confident that your credit or debit card details are safe
and secure as all payments are collected using the Worldpay secure
online payment system.
5. Delivery
All products are subject to availability. Orders will be despatched
within three(3) working days after payment unless otherwise advised.
You will be advised by email if your item is not in stock. You will
be able to cancel your order if you do not wish to wait for delivery.
Without prejudice to the statutory rights afforded to consumers under English
law, Pentimento Ltd (trading as Brown Skin Books) accepts no liability
for any failure to ship products where this results from its inability
to do so or its decision on reasonable grounds not to do so, provided
that it takes all reasonable steps to notify you within fourteen
(14) days of order placement that products will not be shipped as
ordered. In such cases Pentimento Ltd (trading as Brown Skin Books)
will not process any payment or will immediately refund any payment
made in full.
6. Customs
Goods ordered for delivery overseas may be subject to import duties and
taxes. Any additional charge for customs clearance or local duties
or taxes must be borne by you. Please note too that your order must
comply with the laws and regulations of the country in which you
are receiving the goods.
7. Returns
It is your responsibility
to check goods on receipt for damage or any discrepancy with the
items ordered. To return goods please notify us by email to 'info'
at brownskinbooks.co.uk
clearly stating your name, the order reference number and details
of the product fault or error.
Goods must be returned in an ‘as supplied’ condition. We will accept claims
for damaged goods providing (a) they are made in writing within
three (3) days of receipt of goods and (b) the goods are returned
to us for inspection.
Pentimento Ltd (trading as Brown Skin Books) will always give full consideration
to any complaint received in writing but their liability will be
limited in all circumstances to the refund of monies received or
to the supply of satisfactory goods.
No refunds or exchanges will be made until goods have been received
by us. For your protection, we suggest that you use a recorded-delivery
service. Goods lost in transit will be subject to investigation
by the company used for transit. If investigation shows the customer’s
claim to be valid, a replacement consignment will be despatched
in due course.
8. Cancellation
You have the right to cancel the contract for your purchase within seven
(7) working days of receipt of the goods by giving written notice
of cancellation within this period.
Please return the goods to us, unopened and in their original condition
to: Returns Dept, Brown Skin Books, Pentimento Ltd, PO Box 57421, London
E5 0ZD . You will receive a refund of the full purchase
price less any postage and packing costs.
We suggest that you use a recorded-delivery service to return the goods.
Please include your name, address and the reason for the return.
Please note that you will be responsible for the cost of returning
the goods to us.
9. Force Majeure
We shall not be liable for any delay or failure in carrying out our
obligations which is caused wholly or partly by Act of God, delay
in transportation, labour disputes, fire, flood, war, accident,
Government action, inability to obtain adequate stocks, material,
equipment, fuel, power transportation or any cause beyond our control
or beyond the control of our servants or agents.
10. Queries
If you have any questions regarding these terms and conditions, please
get in touch before placing an order.
11. Privacy
When you visit our site, we do not collect any personal information except
what you specifically provide when you register.
By registering you are agreeing to receive further email messages from
Pentimento Ltd (trading as Brown Skin Books) about our books or
any exclusive offers. The details you give on the registration form
are used only to send information to you.
You can remove your details from our list at any time by sending us
an email to:

We do not pass on your personal information to any other party.
Conditions of Use
All rights, including copyright, in the content of Pentimento Ltd’s
web pages are owned or controlled for these purposes by Pentimento
Ltd or its content providers and is protected by United Kingdom
and international copyright and database right laws. Users may download
printed copies of the material displayed on Pentimento Ltd’s website
for personal use only. Users may not print, copy, reproduce, download,
republish, broadcast, transmit, display, modify or re-use the materials
from Pentimento Ltd’s website for any other purpose without the
prior express written authorisation of Pentimento Ltd.
All rights not expressly granted in these Terms and Conditions are reserved
to Pentimento Ltd.
These Terms and Conditions shall be governed by and construed in accordance
with English law and the English courts shall have exclusive jurisdiction
for hearing any dispute arising under this agreement.
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